If you're experiencing this issue, try one of the following: Prerequisite: Customers can use Microsoft Edge and device OS is update to a Windows Holographic, 21H1 build or newer. The OneDrive and HoloLens teams are working on the issue. Your files can still be saved and accessed from the OneDrive for Business cloud storage. Not being able to sign into the OneDrive app doesn’t affect automatic uploads of images and videos captured by the Camera app.
If you use OneDrive For Business using your Azure AD account, you may have encountered an error when signing in to your inbox OneDrive app. You can check which version of OneDrive you have by using the Microsoft Store app, then select the "See more" button represented by the. If you still experience the same sign in issue while using app version 19.23.17 or later, please send Feedback then contact support and share the Feedback item URL.įollow these instructions to update your OneDrive app. This issue resolved in app version 19.23.17. Devices listed as available in Settings don't workįixed - HoloLens user can’t launch Microsoft Edge.Windows Device Portal isn't working correctly.Can't sign in because my HoloLens was previously set up for someone else.HoloLens is unresponsive or won't start.Blue screen after unenrolling from Insider preview on a device flashed with an Insider build.Keyboard doesn't switch to special characters.Some users may encounter an update failure with Insider build 20346.1466.Microsoft Edge fails to start the microphone.File Explorer and pickers can't select OneDrive.Why do I see 0x80180014 during Autopilot?.Devices not getting the latest feature updates.Remote Wipe doesn't remove device from Intune.
Resetting a device with low space doesn't reset.Fixed - OneDrive doesn't automatically upload pictures.Fixed - Device Portal file upload/download times out.Fixed - Downloading locked files doesn't show error.Fixed - Remote Assist video freezes after 20 minutes.Fixed - OneDrive UWP app doesn't work for Azure AD users.Fixed - Every time the power goes to 18 percent, the device suddenly shuts down automatically.Fixed - HoloLens user can’t launch Microsoft Edge.
The battery indicator lights located under the power button are a quick way to verify the battery capacity without logging into the device. Before you start any troubleshooting procedure, make sure that your device is charged to 20 to 40 percent of battery capacity, if possible.
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